Erlendis Solutions India is an integrated er providing call center customer services by combining best available technology, processes and people. It is an International Call Center located at Kolkata, India. Erlendis Solutions India mission is to provide high-end call center customer services through our Contact Center. Our Inbound and Outbound Call Center in India are in a unique position to provide our clients with the best e-CRM call center services round the globe by utilizing one to one experience across every point of the customer relationship lifecycle. Our Inbound Call Center Services include direct marketing, telesales, customer services, surveys, etc. Our call Centers in India provide solutions to our International Clients wherever they have their customers.Our Call Centers seek ways to improve inbound service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent’s performance.

In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives as outbound call center.Erlendis Solutions India has a wide experience in outbound and inbound processes. Ourindian Call Center has handled various product campaigns in the area of customer products and services.Erlendis Solutions India, the call center at Kolkata, has extensive experience in handling multiple campaigns simultaneously.